Cookie Policy

What’s a cookie?

  • A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
  • Cookies are used by nearly all websites and do not harm your system.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing to browse you are authorising the use of cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

How do we use cookies?

  • We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.
  • Cookies are either:
    – Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
    – Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics.

You can opt out of Google Analytics tracking by visiting

  • Cookies can also be categorised as follows:
    – Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
    – Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
    – Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Which Cookies do we use?

Cookie Name Category
_gat Google Analytics Persistent
_ga   Persistent

How To Manage ‘Cookies’ In The Browser?

The user has the option to allow, block or eliminate the ‘cookies’ installed on their computer by configuring the browser options installed on their terminal.

How to manage cookies on computers

If you want to allow the use of cookies from our site, please follow the instructions below:

Google Chrome

When you open the browser, click on ‘tools’ at the top and select the ‘options’ tab.

  1. Within options, click on ‘privacy’.
  2. Mark ‘allow the administration of cookies’.

Internet Explorer 6.0, 7.0, 8.0, 9.0

  1. When you open the browser, click on ‘tools’ at the top and select the ‘options’ tab.
  2. Check the ‘Privacy’ tab ensuring you are set to a medium or lower security level.
  3. If the Internet configuration is not medium, cookies will be blocked.

Mozilla Firefox

  1. When you open the browser, click on ‘tools’ at the top and select the ‘options’ tab.
  2. Select the Privacy icon.
  3. Click on cookies, and check: ‘allow the installation of cookies’.


  1. When you open the browser, click on ‘tools’ at the top and select the ‘options’ tab.
  2. Click on the ‘Security’ tab and check if the option ‘Block third-party cookies’ is checked or not.
  3. Click on ‘save’.

The installation of cookies on Mac

If you have a Mac and want to allow access to our cookies on your computer, please follow the instructions below:

Internet Explorer 5.0 on OSX

  1. Go to ‘Explorer’ and select ‘Preferences’ in the navigation bar.
  2. Scroll down until you see ‘Cookies’ just below received files.
  3. Check ‘Do not ask again’.

OSX Safari

  1. Enter Safari and select ‘Preferences’ in the navigation bar.
  2. Click on the ‘Security’ tab and check the ‘accept cookies’ option.
  3. Select the option: ‘Only from the current site where I am browsing’.

Mozilla and Netscape in OSX

  1. Enter ‘Mozilla’ or ‘Netscape’ and at the top of your browser, check the ‘Preferences’ option.
  2. Scroll down until you see ‘Cookies’ just below ‘Privacy and Security’.
  3. Mark the option ‘Allow access to cookies only from the current site’.


  1. Enter ‘Opera’ and select ‘Menu’ and ‘Settings’ in the navigation bar.
  2. Select ‘Preferences’ and click on the ‘Advanced’ tab.
  3. Check the option ‘Accept cookies’. In case of blocking the use of ‘cookies’ on your browser it is possible that some services or features of the website are not available.

In some browsers you can configure specific rules to manage ‘cookies’ per website, which provides more precise control over privacy. This means that you can disable ‘cookies’ from all sites except those that are trusted.